Privacy Policy
(Including Children’s Online Privacy Protection Policy Effective and last revised on February 24, 2026)
The following Privacy Policy ("Privacy Policy") governs your use of the Sites and the Services, which are owned by Swipe Health Inc. ("Swipe Health").
We have created this Privacy Policy to ensure that you understand our policies and procedures relating to privacy, what personal information you must provide if you wish to use certain portions of the Sites and the Services, ultimately, just how we use such personal information.
This Privacy Policy is a part of and is incorporated into the Terms of Use set forth above. All defined terms in this Privacy Policy shall have the meaning assigned to them in the Terms of Use. By accessing or using any of the Sites and the Services, you acknowledge and agree that you have read and agree to be bound by this Privacy Policy.
1. Sites and Site Operator The sites to which the following Privacy Policy applies are: www.swipehealth.ai and the associated mobile app (collectively, “the Sites”). The operator of the Sites is Swipe Health, Inc., a Texas corporation.
Swipe Health is a Texas-based company and services consumers of the United States of America. You are not eligible to use the Services if you are located outside the United States of America. In particular, you may not use the Services if you are located in the European Union or otherwise subject to the protections of the European Union’s General Data Protection Regulation. If you are a resident of the European Union, you agree you will not access the Services from within the European Union. You further agree that by using the Service you represent that you are at least 18 years old and that you are legally able to enter into this agreement. If you are under 18 or otherwise legally unable to enter into this agreement, you may not use the Services of Swipe Health.
2. Effective Date. This Privacy Policy is effective as of, and was lasted revised on February 24, 2026. Swipe Health reserves the right to add to, delete from and/or otherwise change this Privacy Policy at any time in its sole and absolute discretion. To the maximum extent permitted by law, you are responsible for monitoring the Sites to determine if any changes have been made to the Privacy Policy in the future. Access to and/or use of the Sites and/or the Services by you after the date of any such change shall be deemed to confirm your agreement to be bound by the Privacy Policy then in effect. By agreeing to the Terms of Use applicable to the Sites at which this Privacy Policy is posted, you are also agreeing to be bound by this Privacy Policy. Unless otherwise indicated, defined terms in this Privacy Policy shall have the same meaning(s) assigned to them in the Terms of Use.
3. Information We Collect
We may obtain information about you in a variety of ways, including through your use of our Services, when you call, email or otherwise communicate with us (including through social media), or when you participate in events or other promotions.
The information that we collect, whether from you directly or automatically, may be considered personal information in certain jurisdictions. Whenever we refer to personal information in this Privacy Policy, it means personal information or personal data as defined by applicable laws in the relevant jurisdiction.
● To customize our Services to your requirements, we will ask you to tell us your fitness goals and other related information. Separately, we may offer you opportunities to add further information, such as your weight, which will provide additional customization of the Services for you, such as the ability to use Apple Health and track your activity. If you choose not to share some or all of this information with us, you may not have access to certain features of our site and mobile applications.
● Content, comments, photographs, video submissions or your likeness when you provide it to us as part of our community and social features
Other information collected:
We also collect information you provide to create and manage your account, such as:
Basic profile details:
- Age or date of birth, gender, preferred units, time zone)
- Subscription status, plan type, and billing-related identifiers (payment is usually handled by outside service processors, not stored by us directly)
This information helps us identify you, secure your account, and provide your subscription or access level.
Device & Technical Information:
- Device identifiers and attributes (device type, operating system, app version)
- IP address, general location inferred from IP (e.g., city or region)
- Log data about how you interact with the Services (pages/screens viewed, features used, session timestamps, error logs)
- Mobile advertising or analytics identifiers (where permitted)
- We use this information to operate, secure, and improve the Services.
Workout & Activity Data
- Swipe Health allows you to log and track your physical activity, including: Exercise type, duration, intensity, repetitions, sets, weights, distances, pace, Training goals and training plans
- Activity tags you add (e.g., “leg day”, “low energy”, “injury recovery”)
This “workout data” may come from manual entries, from wearables or fitness apps you connect, or from structured programs you follow within Swipe Health
Nutrition & Lifestyle Data
You can also log information related to nutrition and lifestyle, such as:
- Food and beverage intake, calories, macros, and other nutrient information
- Dietary patterns, preferences, and restrictions (e.g., vegetarian, low-carb)
- Lifestyle factors like sleep duration or quality, perceived stress, and other notes
- Progress photos or body metrics you choose to record (e.g., weight, body measurements, body composition)
- Some of this information may reveal or suggest health conditions or other sensitive characteristics.
Wearable & Sensor Data (Raw Data)
- If you connect a wearable or health app, we may receive raw sensor and health data, including:
- Heart rate, heart rate variability (HRV), respiratory rate
- Body temperature or skin temperature trends (if supported by your device)
- Movement and activity patterns (e.g., step counts, acceleration, posture)
- Sleep-related metrics (e.g., sleep/wake times, sleep stages where available)
- Energy expenditure or estimated calorie burn
- Other metrics supported by your device or integration (e.g., SpO₂, VO₂ estimates)
Lab & Clinical Data (If You provide or connect it)
If Swipe Health, inc. may support lab or clinical integrations and you choose to connect them, we may receive:
- Lab test names and results (e.g., blood tests, biomarkers, dexa scans)
- Test dates, ranges, and flags (e.g., high/low indicators)
- Metadata associated with the test (e.g., ordering provider, lab facility, but typically not full medical records)
We use these data only to generate insights and trends within Swipe Health not to practice medicine.
Inferred & AI-Generated Insights
Beyond the raw logs and signals, Swipe Health, inc. generates inferred and AI-generated insights, for example:
- Readiness or recovery scores
- Training load and fatigue estimates
- Sleep quality or efficiency scores
- Risk or trend indicators (e.g., early signs of overtraining)
- Suggested workout intensities, volumes, or progressions
- Nutrition suggestions (e.g., macronutrient ranges, meal timing tips)
These insights are computed from the other categories of data you provide or sync and may be updated as our algorithms evolve.
4. Sources of Information and Purposes of Use
Some of this information you provide to us and some we collect when you use our Services. We also may obtain information about you (including personal information) from our business partners, such as vendors, and others.
● Information collected from you
The following are examples of the types of information we may collect directly from you in addition to those noted above:
o Name. We require your name at the time of sign up in order to process your payments.
o Email address. We use your email address to (i) communicate with you about our Services, including our other products and provide you with exclusive offers; ii) responding to your requests, inquiries, comments, and suggestions; (iii) and communicating with you about your account.
o Username and/or Password. Certain of our Services use this information to facilitate your access to our website or mobile application and validate your login for your security.
o Payment card and other payment information. If you pay for Services directly through our website, you authorize us to have our payment processor collect this information.
o Fitness Goals. You may choose to tell us about your goals to personalize the Service for you.
o Gender. We ask your gender to help us personalize the Services, allow you to track calories and to help us understand our customer demographic. This is voluntarily provided information.
o Age. You may choose to provide your age to help us personalize the Services, allow you to track calories and to help us understand our customer demographic. This is voluntarily provided information.
o Weight and/or target weight. You may choose to provide your weight in order to track your calories.
o User Content (comments, photos, videos). You may choose to provide user content when you use our community or social features.
o Customer Service Interactions. If you contact our customer support team, we collect the information you give us during this interaction.
● Information collected by automated means (“Automated Information”)
We collect Automated Information through the use of cookies, and other technologies. In addition to cookies, such other technologies may include:
● "Pixel tags" (also known as a "clear GIFs" or "web beacons") which are tiny images (in most cases, typically just one-pixel) that can be placed on a Web page or in our electronic communications to you in order to help us measure the effectiveness of our content by, for example, counting the number of individuals who visit us online or verifying whether you’ve opened one of our emails or seen one of our Web pages.
● "HTML5" (the language some websites, such as mobile websites are coded in) may be used to store information on your computer or device about your website usage activities and to help determine how our Services are being used by our visitors, how the services can be improved and to customize our Services for our users.
Web browsers may offer users of our websites the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly. The “help” menu on most internet browsers contains information on how to disable cookies, or you can visit www.aboutcookies.org/how-to-control-cookies/.
The above tracking technologies may be deployed by us or our service providers on our behalf. You can find more information noted in the applicable labels of this Privacy Policy.
Automated Information includes information such as:
● IP address
● Browser type/version (for example: Firefox 59.0.2 (64 bit))
● Browser language (for example: English)
● Operating system used (for example: Windows 11 or OS)
● Internal resolution of the browser window
● Service provider and signal strength
● Hardware and software information
● Device Type
● Services online.
● Time zone
● Identifiers associated with cookies or other technologies that may
uniquely identify your device or browser
● AdvertisingID (such as Google's AdvertisingID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device's settings)
● Adjust ID (this identifier lets us know where our users found our Services online, record user app events and optimize our advertising efforts)
● Screen resolution
● JavaScript activation
● Java on / off
● Cookies on / off (See our Cookie Policy)
● Color depth
● Referrer
● Dates and times of access
● IDFA
We or our service provider may assign you a unique identifier through automated means in order to match information collected from you through different means or at different times, (including both personal information and Automated Information) and to use such information as described in this Privacy Policy.
This Automated Information is generally used for the following purposes:
o for the technical provision of our Services in order to be able to provide you with a functioning user-friendly experience
o to provide you with a secure experience and to take measures to protect our website and mobile applications from cyber risks
o to uncover insights about your use of our website and mobile applications in order to improve our Services and features, including developing new products and features
o to facilitate your access to our website or mobile application
o to customize our Services for you
o to help us better understand our current and potential customers and optimize the marketing of our Services accordingly
o events and usage data is captured for our internal business analytics in order to understand how our users interact with our mobile applications and use our services. For example, we may capture when a user visits a screen, taps a button, permits notifications, upgrades, or otherwise interacts with the app.
o Monitoring and analyzing the effectiveness of our communications (including by identifying when emails sent to you have been received and read)
Information collected from service partners and integrated services.
We may obtain information, including personal information from outside sources that we integrate into our Services either for the provision of our services or to facilitate your access to our Services such as described below.
If you purchase a subscription to one of our mobile apps, neither Google nor Apple provide us with any personal information of the subscription purchaser (like name, email or payment information). Only an anonymized Subscription ID or Order ID gets transferred to us. If you create a Swipe Health account, this anonymized subscription information gets attached to your record for the purpose of subscription sharing with your Swipe Health account across multiple devices.
You may be given the option to access or register for our services through the use of your third-party social media account, such as Facebook or Google. If you select this option, your social media provider may make certain of your personal information available to us, such as your email address or other unique identifier or we may be asked to share certain information with such social media provider. If you choose to sign on through your social media provider, you authorize us to collect your information from such provider and process it in accordance with this Privacy Policy and you also authorize us to share your information with your social media provider as necessary to permit you to access our services using your social media account. We recommend that you review your social media provider’s privacy policies carefully before using their service to connect to our Services.
5. How We May Use Your Personal Information and the Information Listed Above
In addition to the purposes described above, we may use the information we collect for a variety of purposes, such as the following:
Performing Our Services
o Maintaining or servicing accounts, providing customer service, operation our website and mobile applications; processing or fulfilling orders and transactions, verifying user information, processing payments
o For your convenience, if you register for one of our mobile applications, we may port over your login and/or profile data to other mobile applications or Services that you purchase from us
o We may link your account across one or more devices or Services so that you can enjoy a consistent experience across all devices and/or Services that you access.
o Communicating about the products and services we offer, and responding to requests, inquiries, comments, and suggestions
o Providing social and community features, including publicly displaying content (comments, photos, videos) that you voluntarily post
Internal Research
o Understanding and evaluating how our services and features perform with our users
o Uncovering insights about usage in order to improve the services and provide customers with enhanced features as well as inform our development of new features and products.
o Development of customized or personalized experiences of our Services, such as remembering your information so you do not have to re-enter it each time you use one of our Services
o Using proprietary automated methods of analysis, we use voicemail recordings to determine spam and unwanted calls and improve our blocking technology
Auditing Interactions with Consumers
o measuring usage of our websites and mobile applications
o measuring our advertising and marketing activity (e.g., measuring how a user was acquired)
Security
o To provide you with a secure experience and to take measures to protect our website and mobile applications from cyber risks
o Protecting against, identifying, investigating, preventing, and responding to fraud, illegal activity (such as incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide
Debugging/Repair
o identification and repair of impairments to intended, existing functionality of our Services
Marketing
o Understanding our customer in order to more effectively market our Services
o We use your email (with your consent where required) to send you information about our products and services and exclusive offers
Quality and Safety Maintenance and Verification
o activities related to improving the quality of the Services we provide, including upgrade or enhancement of the Services
o verification or maintenance of the quality or safety of Services
o Tracking and responding to quality and safety matters
o Protecting our rights and property
Complying with legal or regulatory requirements, judicial process, industry standards and our company policies
Other purposes that may be described at the time you choose to provide personal information to us
We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes – including historical and statistical analysis and business planning – without restriction. We commit to not re-identifying or de-aggregating data once it is aggregated or de-identified for this purpose and, where appropriate, will require our vendors to do the same.
6. How We May Share Information about You with Others
We may share information about you for the purposes described in this Privacy Policy or pursuant to a specific “in-time” privacy notice we may provide at the time we collect the information.
Service Providers
We may share information about you with the following categories of service providers for a variety of business purposes:
o Customer Communications and Insights Platforms. We may share email, app usage and interactions with our customer communications platform service provider for the following business purposes: performing services that allow us to communicate with you and administer your account as well as track your usage for our internal analytics.
o Internal Business Insights Platforms. Our internal business analytics platform service provider provides us with the tools to help us understand app usage and interactions and uncover insights that allow us to improve our product and features as well as optimize our marketing. We may share or make available unique user identifiers, IDFA, deviceID, IP address, Adjust ID and app usage and events (such as when you subscribed to our services) with these providers for the following business purposes: performing services that allow us to (i) monitor and understand usage in order to enhance existing Services or develop new products and features and (ii) better understand our customers in order to market our products more effectively.
o Customer Support – When you contact us through our one of our support emails indicated in at the bottom of this Privacy Policy, your email may be directed through our customer support platform service provider which will have access to your email, the content of your email as well as date and time your request came into our system. We use these providers to allow us to communicate with you about your account and to receive reports from users about the quality or safety of our products.
o Measurement and Attribution. These service providers offer tools that allow us to measure and attribute the source of new subscription sign ups and that allow us to uncover insights about usage and app events. We may use unique user identifiers made available to us from these service providers to help us measure the effectiveness of our ads (e.g., where and how a user is acquired) and to uncover information about how our customers are using our apps in order to improve their quality and safety. We may also share and/or store the unique identifiers with these providers for the same purpose.
o Other technology providers necessary to provide our services (including cloud storage and web hosting providers). We store user provided and Automated Information and/or aggregate or non-personally identifiable information with our cloud storage providers. We also may make certain Automated Information available for various purposes such as monitoring network traffic to detect malicious actors and to protect against malware, fraud or other unlawful uses or activity.
o Payment processors. If you purchase our Services outside of the Apple or Google stores, we will process your payment through our service provider. When you pay in this manner, you authorize and direct us to process your payment through our payment processor. We will not store or collect your payment card details. That information is provided directly to our service provider payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. For instance, we use Stripe, and their Privacy Policy can be viewed at https://stripe.com/us/privacy.
o Marketing providers. We, or the service providers we use to assist us with marketing our own products to you, may use the information we collect from you to provide advertisements and offers for our other products. We also use Google Ads to advertise our products. When you view or click on an ad on a website or app, tracking technology may be set by Google to help better provide advertisements that may be of interest to you. You may opt-out of the use of this tracking technology by visiting Google’s Advertising and Privacy page: www.google.com/privacy_ads.html. Additionally, if we obtain your information in connection with a contest, sweepstakes, event, offering or other promotional activity that is jointly offered by us and any service parties. By entering such contest or sweepstakes, you authorize and direct us to share your information with our co-sponsor. We may also share your information with a service provider who administers the promotion, contest and/or sweepstakes. We may also share aggregate information to service providers and platforms that help us understand our user demographic, including user demographic interests, habits and usage patterns for certain of our Services so that we may market our products more effectively.
Corporate Transactions:
We may share information about you in connection with (including during the evaluation or negotiation of) a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind-down of a business (each a “Corporate Transaction”). Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we engage in any Corporate Transaction (including, selling or transferring all or a portion of our business or assets). If we engage in such a sale or transfer, we will where feasible - direct the recipient to use the information in a manner that is consistent with this Privacy Policy. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal information.
Legal, Regulatory, Compliance and Similar reasons
In addition, we may disclose and/or share your information to comply with legal or regulatory requirements (including to comply with a court order, judicial subpoena or other subpoena or warrant), industry standards, judicial process, and our company policies, as well as to protect against, identify, investigate, prevent and respond to fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites and mobile applications), adverse event reporting, and claims and other liabilities.
We also reserve the right to disclose your information (i) when we believe in good faith that disclosure is appropriate or necessary to take precautions against liability, (ii) to protect our rights or property or the legal and property rights of others and (iii) investigate and defend third party claims or allegations against us.
In addition, we may collect, use and disclose your personal information as required or permitted by applicable law, or as directed by you, in accordance with this Privacy Policy.
Sensitive Information
Except as outlined in this privacy policy, we do not use or disclose any sensitive information on you except to perform services or provide the goods reasonably expected by you, for fraud detection purposes, and to detect security incidents–for example, we may collect biometric data and/or precise geolocation data related to you after you opt-in to the collection of that data. Please be aware that, where you do not opt-in to the use of such data, it may impact the services we are able to offer you which use those types of data.
7. Do Not Track Disclosures
Some web browsers may transmit "do-not-track" signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, our Sites do not currently process or respond to "do-not-track" (DNT) settings in your web browser. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
8. Social Media
We maintain a presence on several social networking and blogging platforms, such as Facebook, Instagram, Google, LinkedIn, Twitter, Snap, TikTok and Pinterest. We may incorporate some third-party social networking features into our Services (including, allowing users to interact with others and share certain content and information on social media platforms) or utilize third-party provided platforms to publish or manage the Services or portions thereof. Through these platforms and features, we receive or may share information about you, and this Privacy Policy applies to that information as well. In addition, some providers of third-party social media or blogging platforms we utilize their own privacy policies which explain how these other companies that provide them may collect, use and protect your information (e.g., if you establish an account with such platform providers directly). By using social features, you agree to those third parties’ privacy policies and terms of use.
If you choose to communicate with us or another user through social features available on our websites or mobile applications or through our social media pages, or other similar communication or messaging features or services, such information may be made publicly available. For security purposes, please do not include any password, social security number, payment card or other sensitive information via these features. We have the right, but not the obligation to monitor messages and communications between and among users for security and training purposes. We may, but are not obligated to, remove any content we deem (in our sole discretion) to be inappropriate.
9. Online Privacy Choices and Rights
Device permissions
Mobile platforms have permission systems for specific types of device data and notifications, such as camera and microphone as well as push notifications. Where applicable, you can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
Uninstall
You can stop all information collection by the app by disabling call forwarding and deactivating your account by following the instructions on the screen and then uninstalling the app using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you reinstall the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.
Email
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us at support@swipehealth.ai. Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive transactional or administrative messages from us regarding the Services.
Location information
If you choose to opt-in, some of our apps may collect your device’s precise real-time location, and in such cases, you may be able to opt out from further allowing us to have access to such location data by managing your location preferences in the app and/or on your device.
Notice to Nevada users
Under Nevada law, Nevada residents may opt out of the “sale” of certain “covered information” (as defined under Nevada law) collected by operators of websites or online services. We currently do not sell covered information, as “sale” is defined by Nevada law, and we do not have plans to sell this information. However, if you would like to be notified if we decide in the future to sell personal information covered by the Act, please contact at support@swipehealth.ai. You are responsible for updating any change in your email address by the same method and we are not obligated to cross-reference other emails you may have otherwise provided us for other purposes. We will maintain this information and contact you if our practices change.
Marketing Opt-Outs
Some of the service providers that we use to market our Services and show our ads on other websites and mobile applications may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising on the websites and mobile applications that you visit and use, including use of Cross-device Data for serving ads, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for outside party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/.
10. Data Retention & Sharing
Except as provided below, we may retain your personal information for the longer of three (3) years after we become aware that you have ceased using our services or for so long as we have a legitimate business need for the information or to fulfill any legal and regulatory obligations. We may retain other information that is not personally identifiable for backups, archiving, prevention of fraud and abuse, analytics, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Swipe Health may also share your personal information: (i) with Swipe Health’s parent, affiliates, subsidiaries, or successors (collectively the “Swipe Health Parties”), or with third parties who are under obligations of confidentiality with any of the Swipe Health Parties, (ii) if a Swipe Health Party is required by law to do so, (iii) in the event of a transfer of ownership of a Swipe Health Party, merger or other similar transaction, or (iv) as otherwise set forth in this Privacy Policy. The following describes some of the ways that your personal information may be disclosed to third parties: We may employ third parties to perform services or functions on our behalf in order to improve our Sites, merchandising, marketing and promotional efforts, communications or other services. Those third parties may include authorized contractors, consultants and other companies working with us. They only have access to personal information needed to perform their functions, and they may not share any personal information with others or use it for any other purpose than providing or improving Swipe Health's services and offerings. We may share your information with third parties whom we believe have information of interest to you. In addition, we may share certain non-personal information with third parties for advertising, promotional and other purposes. For example, we may work with service provider advertising companies, to serve and track our ads. These third parties may install other cookies. Our advertising partners may use the non-personal information they collect from our Sites, in the aggregate, to help us better market and serve our customers. This Privacy Policy applies only to the Sites and the Services and does not address the practices of third parties who may collect your personal information. You may visit other websites, through links on the Sites, which may collect, use and share your personal information in accordance with their own privacy policies. The information practices of those linked websites are not covered by this Privacy Policy, and we encourage you to be very cautious before you disclose your personal information to others. In order to provide you with the information, products or services which you have requested, we may share or transfer your personal information with our parent, affiliates or subsidiaries, or agents acting on their behalf. The Swipe Health Parties may be obligated to cooperate with various law enforcement inquiries. Each Swipe Health Party reserves the right to disclose or transfer personal information and non-personal information about you and your activities on our Sites in order to comply with a legal requirement or request from law enforcement or other government officials, administrative agencies or third parties as we, in our sole discretion, determine necessary or appropriate for the administration of justice, or in connection with an investigation of fraud, intellectual property infringements or violations of any other law, rule or regulation, our Terms of Use or other rules or policies of our Sites, the rights of third parties, or an investigation of any other activity that may expose us or you to legal liability, or to investigate any suspected conduct which Swipe Health in its sole discretion deems improper.
11. How We Protect Personal Information
We use various efforts intended to safeguard the security and integrity of personal information collected through our Services. Despite these measures, however, we cannot and do not guarantee that information will be absolutely safe from interception or intrusion during transmission or while stored on our system, or otherwise, and you provide information to us at your own risk.
If you correspond with us by email, text message or using Web forms like a "contact us" feature available through our Services, you should be aware that your transmission might not be secure from access by unauthorized parties. We have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. If you create an account as part of using our Services, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. Please notify us of any unauthorized use of your password or account.
If we believe that the security of your personal information in our care may have been compromised, we may seek to notify you. If we have your email address, we may notify you by email to the most recent email address you have provided us in your account profile. Please keep your email address in your account up to date. You can change that e-mail address anytime in your account profile. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your -mail account using your computer or mobile device and email application software. We may also post a conspicuous notice on our site or notify you through the mobile application. You consent to our use of email, text message and/or notification through the app as a means of such notification. If you prefer for us to use the postal service to notify you in this situation, please let us know by submitting your request to support@swipehealth.ai. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this email address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your personal information.
12. Links to Websites and Third-Party Content
For your convenience and information, we may provide links to websites and other third-party content that is not owned or operated by us. The websites and third-party content to which we link may have separate privacy notices or policies. We are not responsible for the privacy practices of any entity that it does not own or control. We encourage you to review the privacy policies of such third parties before providing them with any personal information.
13. Information Relating to Children
Our services are intended for general audiences over the age of 18 years old. We do not knowingly collect information from children under the age of 18 years old. If you are not over 18 years old then DO NOT DOWNLOAD OR USE THE SERVICES. If you believe that we may have personal information from or about a child under the age of 18 years old, please contact us at support@swipehealth.ai (please include your name, mailing address, and email address). Note that we'll attempt to delete the account of any child under the age of 18 that's reported to us as soon as possible. You are responsible for any and all account activity conducted by a minor on your account.
14. Updates to Our Privacy Policy
We reserve the right to change this Privacy Policy at any time. When we update this Privacy Policy, we will notify you by updating the date at the top of this Privacy Policy. When required by applicable law, we may inform you by additional means, such as by sending you an email or through a notification on the website or in our mobile applications if we make material changes to how your personal information is collected, accessed or otherwise used as a result of your use of the Services or if your rights under this Privacy Policy are materially impacted by changes to our privacy practices.
15. Cookies. Certain features on the Sites and/or the Services utilize cookie technology. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you've visited. We may use cookies to enhance your experience on our Sites, to determine user traffic patterns and for other purposes. Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time. (Note: you may need to consult the help area of your browser application for instructions.) If you choose to disable your cookies setting or refuse to accept a cookie, however, you may not be able to access all areas of the Sites and/or the Services.
We also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted swipehealth.ai advertising during your visits to other websites.
Swipe Health utilizes Google Analytics for aggregated, anonymized website traffic analysis. In order to track your Swipe Health session usage, Swipe Health places a Google Analytics cookie (_) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information such as email, phone number, name, etc. Swipe Health uses Google Analytics to track aggregated website behavior, such as what pages you looked at, for how long, etc. This information is important for improving the Swipe Health user experience and determining Swipe Health's site effectiveness. If you wish to remove Google Analytics from your site experience, you can install the Google Analytics Opt-Out Browser Add-On.
When you visit or use our website, we collect information about how you interact with it to help us operate, improve, and personalize your experience. This includes information collected through cookies, analytics, and similar technologies that may record or analyze interactions such as pages visited, mouse movements, clicks, scrolling, and information entered into forms or fields on the site, even if the information is not ultimately submitted.
We may use trusted third-party service providers to help us collect and analyze this information on our behalf. These providers act only under our instructions and for our business purposes.
By continuing to use our website, you acknowledge and consent to the collection and use of information as described in this Privacy Policy. We provide this notice to comply with applicable laws, including the California Invasion of Privacy Act.
16. Messaging Opt Out Procedures. You have the option to opt out of receiving information from Swipe Health, the Sites and the Services. This opt out messaging will appear at the bottom of every promotional email that is sent out. If you no longer wish to take advantage of the Sites or the Services or receive any form of direct contact from Swipe Health, whether it is email, discounts, newsletters, or other promotional offers or materials, contact us at: support@swipehealth.ai.
17. Privacy Precaution Warning. Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.
18. Your Consent. By using the Sites and/or the Services, and by providing your personal information to us, you also authorize the storage, use and export of your personal information as specified herein.
19. Applicable Law. The headquarters of Swipe Health is located in the State of Texas, U.S.A. This Privacy Policy and our legal obligations are subject to the laws of Texas and the U.S.A., regardless of the location of any user. Any claims or complaints must be filed in a court of competent jurisdiction in the State of Texas, U.S.A.
At this time, Swipe Health is not governed by any U.S. State or EU privacy laws. We are not required to comply with data subject requests under those regulations, and may elect to do so at our sole discretion. If Swipe Health becomes subject to any such laws and regulations, this Privacy Policy will be updated to comply with such laws and regulations. That being said, we take the privacy of our users and members very seriously. If you have any concerns about your privacy, please do not hesitate to contact us using the contact information at the bottom of the Privacy Policy.
20. Anti Spam Policy
Swipe Health is fully against spam and unsolicited emails and maintains CANSPAM compliance. We do not sell or provide email addresses to any unauthorized parties and do not authorize any parties or affiliate to misuse products or services created by or associated with Swipe Health in spam or bulk emails. If you feel you have received any unwanted emails from us, please contact us immediately and we will look into the matter.
Swipe Health prohibits the use of their website and/or services in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail (Spam). You may not use any Swipe Health services to send Spam. You also may not deliver Spam or cause Spam to be delivered to any customers of Swipe Health.
In compliance with the CAN-SPAM Act of 2003 (15 U.S.C. 7701, et seq., Public Law No. 108-187, was S.877 of the 108th United States Congress), e-mail sent, or caused to be sent, to or through the Swipe Health website or service or on behalf of Swipe Health may not:
- use or contain false, misleading, invalid or forged headers
- use deceptive or misleading subject lines
- use or contain invalid or non-existent domain names;
- employ any technique to otherwise misrepresent, hide or obscure any information in identifying the point of origin or the transmission path;
- use other means of deceptive addressing;
- use a third party’s internet domain name, or be relayed from or through a third party’s equipment, without permission of the third party;
- contain false or misleading information in the subject line or otherwise contain false or misleading content;
- fail to comply with additional technical standards described below;
- otherwise violate our Terms of Use.
Swipe Health does not authorize the harvesting, mining or collection of e-mail addresses or other information from or through the website or its services. Swipe Health does not permit or authorize others to use the Swipe Health services to collect, compile or obtain any information about its customers or subscribers, including but not limited to subscriber e-mail addresses. Swipe Health does not permit or authorize any attempt to use its services in a manner that could damage, disable, overburden or impair any aspect of any of the services, or that could interfere with any other party’s use and enjoyment of any Swipe Health service.
If Swipe Health believes that unauthorized or improper use is being made of any service, it may, without notice, take such action as it, in its sole discretion, deems appropriate, including blocking messages from a particular internet domain, mail server or IP address. Swipe Health may immediately terminate any account on any service which it determines, in its sole discretion, is transmitting or is otherwise connected with any e-mail that violates this policy.
21. How to Contact Us
You may contact us with questions, comments, or concerns about our services and this Privacy Policy or our privacy practices, or to request access to or correction of your information by submitting your requests or inquiries to support@swipehealth.ai.